Privacy Policy

PRIVACY POLICY AND DATA PROTECTION

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals directive 95 / 46 / CE (hereinafter, RGPD), of Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 , Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), LivinnX 18 guarantees the protection and confidentiality of personal data, of any kind that our clients provide us, in accordance with the provisions of the General Regulations of Personal data protection.

The data provided will be treated in the terms established in the RGPD, in this sense LivinnX 18 has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent loss, misuse, alteration, access not authorized by third parties, set out below. However, the user must be aware that Internet security measures are not impregnable.

Responsible for the treatment Name: LivinnX 18CIF: 900786581-5

Address: Calle 18 No. 3 – 43

Bogotá Telephone: 577451343

Email: info@livinnx18.com

Purpose of the treatment

All the data provided by our clients and / or visitors on the LivinnX 18 website or its staff, will be included in a record of personal data processing activities, created and maintained under the responsibility of LivinnX 18, essential to provide the services requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to create profiles on the users of our services.

Legitimacy of the treatment

  1. Contractual relationship: It is the one that applies when you buy one of our products or contract any of our services.
  2. Legitimate interest: To attend to the queries and claims that you raise and to manage the collection of the amounts owed.
  3. user of our website, by checking the box on the contact form, authorizes us to send you the necessary communications to respond to the query or request for information.

Recipients

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with any law. To give an example, the Tax Law obliges to provide the Tax Agency with certain information on economic operations that exceed a certain amount.

In the event that, regardless of the aforementioned assumptions, we need to disclose your personal information to other entities, We will request your permission in advance through clear options that will allow you to decide in this regard.

Communication

We will not make international transfers of your personal data for any of the indicated purposes. (INTERNAL NOTE: THIS PARAGRAPH HAS TO BE CHANGED BY THE RESPONSIBLE IF INTERNATIONAL TRANSFERS REALLY OCCUR. WE RECOMMEND YOU REQUEST ADVICE IF YOU DON’T KNOW HOW TO REFLECT IT CORRECTLY TO COMPLY WITH THE NOR )

Conservation

We will only keep your personal data for as long as it is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies Policy.

In this sense, LivinnX 18 will keep personal data once its relationship with you is finished, duly blocked, during the limitation period of the actions that may arise from the relationship maintained with the interested party.

data will be inaccessible to LivinnX 18, and will not be processed except for making it available to public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Agency Spanish Data Protection.

Security

We use all reasonable efforts to maintain the confidentiality of the personal information in question in our systems. We maintain strict levels of security to protect the personal data that we process against accidental loss and unauthorized access, treatment or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed. However, we cannot be responsible for the use that you make of the data (including username and password) that you use on our website. Our staff follows strict privacy rules and in the event that we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them to verify compliance.

Your rights

We inform you that you can exercise the following rights:

  1. Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
  2. Right to rectify any inaccurate personal data;
  3. Right to delete your personal data, when this is possible (for example, by legal imperative);
  4. Right to limit the processing of your personal data when the accuracy, legality or need for data processing is doubtful, in which case, we may keep them for the exercise or defense of claims,
  5. the right to object to the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. «Nombre_Empresa» will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
  6. Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or its Consent.
  7. Right to revoke the consent granted to LivinnX 18 To exercise your rights, you can do so free of charge and at any time by contacting us at Calle 18 No. 3 – 43 Bogotá, attaching a copy of your ID.

Protection of rights

In case you understand that your rights have been neglected by our entity, you can make a claim at the Spanish Agency for Data Protection, through any of the following means:

  • Electronic office: https: //www.aepd.
  • Postal mail: Spanish Agency for Data Protection, C / Jorge Juan, 6, 28001, Madrid
  • Telephone: 901.100.099 and 912.663.517

Submitting a claim at the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer is not necessary Neither attorney.

Updates

LivinnX 18 reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.